Refund / Cancellation Policy

Saini Tour and Travel, Chandigarh offers the Refund/cancellation policy. There are two ways of booking a tempo traveller:

-Immediate Booking
-Advance Booking

Based on these two booking procedures the refund/cancellation policies are:

In case of Immediate Booking
If the Customer cancels the tempo traveller booking more than 5 minutes after confirming it, then customer is liable to pay the amount shown on the meter for the total distance covered by the tempo traveller till the time of cancellation on the basis of applicable tariffs.

In case of Advance Booking
If the customer is booking the ride in advance and somehow the customer want to cancel the booking then, The Customer may cancel the booking up to 1 hour before the proposed time of arrival free of charge. Otherwise, customer is liable to pay the amount shown on the meter for the total distance covered by the tempo traveller till the time of cancellation on the basis of applicable tariffs.